# Privacy Policy

> Read how RSB Holding handles contact enquiries, optional Ask RSB questions, provider processing, and your information and privacy rights.

Canonical page: https://rsbholding.com/privacy

RSB Holding · Legal

## Privacy Policy

How RSB Holding handles the information you share with us.

Last updated October 2, 2026

[Privacy](https://rsbholding.com/privacy) [Terms](https://rsbholding.com/terms) [Cookies](https://rsbholding.com/cookies)

On this page

- [Introduction](https://rsbholding.com/privacy#privacy-introduction)

- [Information we collect](https://rsbholding.com/privacy#privacy-information-we-collect)

- [How we use your information](https://rsbholding.com/privacy#privacy-how-we-use-information)

- [Information sharing](https://rsbholding.com/privacy#privacy-information-sharing)

- [Ask RSB](https://rsbholding.com/privacy#privacy-ask-rsb)

- [Data security](https://rsbholding.com/privacy#privacy-data-security)

- [Data retention](https://rsbholding.com/privacy#privacy-data-retention)

- [Your rights](https://rsbholding.com/privacy#privacy-your-rights)

- [Third-party links](https://rsbholding.com/privacy#privacy-third-party-links)

- [Changes to this policy](https://rsbholding.com/privacy#privacy-policy-changes)

- [Contact us](https://rsbholding.com/privacy#privacy-contact)

## Introduction

RSB AI (“RSB Holding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

## Information we collect

Personal information. When you contact us through our website, we may collect your name, email address, phone number, company name, job title, website, area of interest, and the information you voluntarily provide in your message. Your name, email address, and phone number are required in our contact form so we can respond to your enquiry. You may also share a phone number when you contact us directly, including through WhatsApp.

Usage data. We may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed on our site.

Cookies and tracking. This website does not currently load analytics or advertising tracking scripts. See our [Cookie Policy](https://rsbholding.com/cookies) for details about browser storage and third-party services.

## How we use your information

- To respond to your inquiries and provide requested services

- To communicate with you about our products, services, and updates

- To improve and optimize our website and services

- To analyze usage patterns and trends

- To comply with legal obligations and protect our rights

## Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

When you send an enquiry through our [contact form](https://rsbholding.com/contact) , the information you enter is sent to FormSubmit to deliver the enquiry to RSB Holding. The website contacts FormSubmit when you submit the form, not when you browse its pages. See [FormSubmit’s privacy policy](https://formsubmit.co/privacy.pdf) for information about its service.

## Ask RSB

Ask RSB is optional. When you submit a question, our server sends it to OpenAI with relevant excerpts from RSB’s public website information to generate an answer. Please do not include confidential or sensitive personal information in your question.

Ask RSB does not save questions or answers as conversation history on our server or in your browser’s storage. To limit misuse and manage usage, we keep request counts associated with coded visitor identifiers in a restricted database hosted by Supabase. These counts expire after 72 hours and are removed by an hourly cleanup. Overall service cost totals remain stored, without question or answer text.

Ask RSB allows up to 15 questions per visitor per day, with a shorter limit to prevent rapid repeated requests. Visitors sharing an internet connection may share this allowance. See [Supabase’s privacy policy](https://supabase.com/privacy) for information about database hosting.

We request that OpenAI not save responses for later retrieval. OpenAI may still retain questions and answers for abuse monitoring or other purposes described in its data policies. See [OpenAI’s business privacy commitments](https://openai.com/enterprise-privacy/) and [OpenAI’s data controls](https://developers.openai.com/api/docs/guides/your-data) for details.

## Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

## Data retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

## Your rights

Depending on your jurisdiction, you may have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate data

- Request deletion of your personal information

- Object to or restrict processing of your data

- Request portability of your data

To exercise any of these rights, please contact us at [info@rsbholding.com](mailto:info@rsbholding.com) .

## Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

If you follow a link to WhatsApp, Instagram, or a product website, your use of that service is subject to its own privacy practices.

## Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

## Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

RSB Holding
Email: [info@rsbholding.com](mailto:info@rsbholding.com)

You can also [contact our team](https://rsbholding.com/contact) .

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